Claritalk x Titeca: AI in the accounting industry
Collaboration between Claritalk and Titeca: AI for the Accounting Industry
Collaboration between Claritalk and Titeca: AI for the Accounting Industry
We are proud to announce the collaboration between Claritalk and Titeca. At a time when artificial intelligence (AI) is becoming increasingly important, the accounting industry cannot be left behind. Therefore, Titeca and Claritalk are joining forces to ease accountants' workloads and optimize the customer experience using AI.
How exactly is AI being deployed?
AI plays an important role during client interviews. Claritalk's implemented system summarizes all the information from the conversations so that the accountant can easily process your data. Moreover, the AI can provide advice points during the conversations, which ensure that the advice is formulated faster and the information is shared faster. Through this optimization, your fiduciary has quick access to crucial information, which speeds up the service.
Claritalk is also interesting for you as a business owner: you no longer need to take notes and have the assurance that no important information is lost. This saves time and ensures smoother cooperation with your accountant. Moreover, it leaves more room for strategic advice and you can review everything afterwards to make sure you have interpreted everything correctly and know exactly what steps to take.
What makes this interesting for accountants?
Titeca strives to provide the best possible service that is at the same time feasible and enjoyable for their staff. The system provides concrete tasks so that you, the accountant, do not forget important follow-ups. In addition, the feedback after each call allows you to grow in your consulting role. Advanced analytics also allow you to determine with certainty that you have interpreted the correct information, without depending on additional parties involved.
Security: What about data protection?
A common question about AI and certainly relevant in the accounting industry: What about the security of my data? It is important to explain a brief bit of theory. The AI in Claritalk is a combination of Large Language Models (LLM) systems and proprietary, secure data. Your data is stored in Claritalk's system, not in the LLMs. This means that although the LLMs play a crucial role in the functionality of the system, they do not have access to the content of the conversations.
Moreover, Titeca pro accountants & experts wrote a charter clarifying the framework for the use of data. This charter is therefore used within the use of Claritalk and emphasizes the importance of privacy and data protection, where conversations are not stored and transcripts are kept securely according to AVG guidelines. Thus, only authorized employees will have access to the data. Furthermore, customers will be informed in advance about the use of Claritalk and how their data will be processed. In this way, Titeca aims to work transparently and ethically with its customers.
With this approach, we ensure that your data is always kept secure and confidential. Transparency, privacy and legal compliance are essential for a successful partnership and Claritalk provides a reliable solution for both client and accountant.