Transcription vs. AI Summary

We are frequently asked: what exactly is the difference between a transcription and the AI summary we offer? Below, we briefly and clearly explain how both functions work and their benefits.
Transcription – A Literal Record of the Conversation
A transcription is a word-for-word representation of what was said in a conversation.
This includes:
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Spoken text converted to written text
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Including pauses, repetitions, or irrelevant sentences
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Useful if you want to reread or quote everything verbatim
Our transcription is automatic and fast, and it often forms the basis for further analysis.
AI Summary – A Summary of the Key Points
The AI summary feature goes a step further. Instead of just noting what was said, the system analyzes the conversation and generates a concise, clear summary of the most important points.
This means:
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Relevant information is filtered out
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You can instantly see what has been discussed or decided
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Time efficiency, as you don't have to search through the entire text

When to Use Which?
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Use transcription if you need a complete record or want to retrieve something verbatim.
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Use AI summary if you want quick insight into the essence of a conversation or meeting, without reading everything.
Both features are available within our platform and are complementary: start with the summary, and delve into the transcription if you need more details.
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