We frequently get the question: what exactly is the difference between a transcription and the AI summary we offer? Below we explain briefly and clearly how both features work and what you can gain from them.
Transcription - a verbatim record of the conversation
A transcript is a word-for-word representation of what was said in a conversation.
Consider:
Spoken text converted to written text
Includes pauses, repetitions or irrelevant sentences
Useful if you want to read back or quote everything verbatim
Our transcription is automatic and fast, moreover, it often forms the basis for further analysis.
AI summary - a summary of key points
The AI-summary feature goes a step further. Instead of just noting down what was said, the system analyzes the conversation and generates a short, clear summary of the main points.
Meaning:
Relevant information is filtered out
You immediately see what has been discussed or decided
Saving time because you don't have to search through the entire text
When do you use which one?
Use transcription if you need a full report or want to recall something verbatim.
Use AI-summary if you want quick insight into the gist of a conversation or meeting, without reading through everything.
Both functions are available within our platform and can reinforce each other: start with the summary, and dive into the transcription when you need more details.