Transcription vs. AI summary

We frequently get the question: what exactly is the difference between a transcription and the AI summary we offer? Below we explain briefly and clearly how both features work and what you can gain from them.

Transcription - a verbatim record of the conversation

A transcript is a word-for-word representation of what was said in a conversation.

Consider:

  • Spoken text converted to written text

  • Includes pauses, repetitions or irrelevant sentences

  • Useful if you want to read back or quote everything verbatim

Our transcription is automatic and fast, moreover, it often forms the basis for further analysis.

AI summary - a summary of key points

The AI-summary feature goes a step further. Instead of just noting down what was said, the system analyzes the conversation and generates a short, clear summary of the main points.

Meaning:

  • Relevant information is filtered out

  • You immediately see what has been discussed or decided

  • Saving time because you don't have to search through the entire text

When do you use which one?

  • Use transcription if you need a full report or want to recall something verbatim.

  • Use AI-summary if you want quick insight into the gist of a conversation or meeting, without reading through everything.

Both functions are available within our platform and can reinforce each other: start with the summary, and dive into the transcription when you need more details.

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