How Claritalk fundamentally changed the way Jos Drees worked
Jos Drees, founder of Drees Life Services, faced a recognizable challenge: automating reporting and streamlining internal communications. Despite their professional approach and in-depth client conversations, the team continually ran into the same frustration: everyone kept notes in their own way. The lack of uniformity created confusion and made it difficult to retain the essence of customer conversations.
"Those conversations are pretty spicy in terms of content," Jos says. "Then you want to be able to fully focus on what the client brings up - not be busy with loose notes left and right."
Then Claritalk came into the picture. For Jos, it meant a complete turnaround in how he handles information. Thanks to this tool, conversations are automatically captured and clearly summarized. No more loose fragments, but a clear report in which the most important insights are clearly presented.
"Claritalk tells me afterwards exactly what was discussed. That gives peace of mind, structure and, above all, time to really listen to the client."
For Jos, Claritalk is not just another tool - it has become an indispensable link in his way of working. And his advice is clear: "For anyone who wants to work that way, I can absolutely recommend Claritalk."